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Sep 12 2005
Implementation Manager – EDS

September 2005- February 2006 – EDS – Implementation Manager – Infrastructure and IT Delivery (Limited Company Contractor)

The role of Implementation Manager (IM) is to be responsible for the end to end delivery of every site within the MoD estate within a given area (approx 15-18). This includes accountability for all activities within the factory method lifecycle regardless of the milestone owner. Where there was a cluster of sites or large number of users, i.e. within the Edinburgh area or on a large base, a datacenter would have to be installed rather than individual Network Equipment Rooms. Decommissioning of any current on site hardware/infrastructure would be part of each of the installs as many of the systems would be replaced and the application delivered through the new solution.

Main responsibilities of this post are to:

  • Commence delivery with engagement of the key contacts on each site/datacenter and third parties.
  • Liaise with all parties involved in the process as and when required.
  • Maintain the risk/issue log for each site/datacenter.
  • Escalation of all risks/issues at an area level.
  • Report the weekly update through management chain
  • Ensure completion and assurance of all interim financial, and otherwise, documentation during the full lifecycle.
  • Manage change at all levels within the project.
  • Handover of each site into Service Management on Infrastructure Delivery Completion.
  • Communication is a vital element of this role, and an IM is required to be able to communicate through various mediums at every level throughout both the consortium and MoD.
Alan Forrest 0 Comments
Mar 12 2004
Regional Project Delivery Manager – EDS

March 2004 – September 2005 – EDS – Regional Project Delivery Manager – IT Delivery DWP (Limited Company Contractor)

During the past year, my role has changed somewhat from delivering one project in 2 different regions to now having the overall responsibility for all projects in one region.

· My main responsibilities still include the delivery of the Jobcentre Plus Project in Scotland, which involves the refurbishment or decommission of all Jobcentres and Social Security Offices in 7 different districts over Scotland. At the beginning of this project I was involved in setting up the Service Delivery Plans (Business Cases) for all 11 Regions, which was giving guidance on all IT matters relating to the moves, closures and amalgamations of each part of their business.

· An additional project to this refurbishment was the decommissioning of an old legacy system/hardware and infrastructure where the legacy system was to be provided via the new DWP wide infrastructure solution.

· I attend weekly Regional meetings to discuss progress in IT, estates, HR, Health and Safety, and Change Management. 2 weekly district meetings have also to be attended, which will discuss requirements and a lower level and will encompass the planning of all strategies for estates and IT during the working phases of each individual site.

· The first of my key responsibilities are to give guidance to my customer and colleagues within the project, on IT matters and project processes. My second is to mentor my deputy to be able to give the same customer and colleague service. This will result in successful delivery of any project we undertake with our DWP customer.

· As Delivery Manager, I also must co-ordinate all other projects in the region to see that they do not clash with each other i.e. one project may involve the rationalization of comms rooms, if any other project encompasses work like this then it would be up myself to ensure that everyone is made aware and the work is not duplicated. This involves management of many schedules.

Reporting is another major part of my working day. Key Performance Indicator’s (KPI) Statistics must be monitored and mitigations reported to my management weekly. Potential risks for Key milestones must be raised to, not only my management, but also the customer and all third parties that may be affected because of any possible missed milestone. Issues must be raised to District level, Regional level and if necessary to National level, for any milestone missed that could cause any sort of delay.

Alan Forrest 0 Comments
Sep 12 2003
Regional Delivery Manager – EDS

September 2003 – March 2004 – EDS – Regional Delivery Manager – IT Delivery Jobcentre Plus (Limited Company Contractor)

The main responsibility of this role is the management of all IT facilities during the refurbishment of Jobcentres within Scotland and North East England. Around 150 now.

  • There are 4 different parties involved in this project, with 4 different expectations, each vitally important and each totally reliant on the other, hence the need for micro-management of each separate team.

  • Knowledge is required of Backend systems, Telephony, estates work and the IT, to make each site successful.

  • Also, resourcing needs to be coordinated for each decant in and out of offices.

  • As part of this role weekly meetings with Regions and Districts must be attended.

  • All necessary reports, schedules and other documentation must be updated and managed.
Alan Forrest 0 Comments